In order to provide our services, we collect and process personal data from our clients.
Personal data is data which can be used to identify you. This may include your name, date of birth, address, telephone number etc.
Sensitive personal data is information related to any of the following: racial or ethnic origin, political opinions, religious beliefs, health, sexuality or sex life, offences and/or convictions.
We collect our information from: self-referral forms; referrals from organisations; telephone conversations; emails and written and verbal communications and from records of any sessions.
The record of your case will be stored in an electronic data base system accessed by Rathbone Family Mediation mediators.
Your information may also be stored in a paper file held securely and accessed by Rathbone Family Mediation.
We will only store the information as long as required either by law, regulation, whilst you are a client and up to 6 months after your case is closed.
Your data will primarily be used for the purpose of providing you with a mediation service.
We may disclose your personal data to third parties from time to time under the following circumstances:
Yes, but Rathbone Family Mediation will not be able to provide you with a mediation service which provides you with paper and electronic information.
A Data Controller is someone who is responsible for your data and who must make sure that your data is processed according to the law. For example, they are responsible for making sure that the information hold about you is accurate and that it is kept secure. For the purposes of GDPR the Mediators are the Data Controllers.
We will only ever share your information with your permission, for the purposes we have stated (unless required to do so by law).
You have the right to ask for a copy of your information and to correct any inaccuracies and under the GDPR, Rathbone Family Mediation is required to respond to your request within 7 days. If you would like a copy of the information we hold about you please contact Will Stewart.
Rathbone Family Mediation
Telephone: 07968 447598
February 25, 2021
February 26, 2021